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State Farm South Carolina Multi-Regional Services Facility (MRSF)

South Carolina
Certification level: 
Percent of Overall Diversion Achieved: 
Facility Size: 
477,000 sq ft
Project Overview: 

State Farm® is the first Property & Casualty Insurance Company worldwide to achieve TRUE zero waste facility certifications. The South Carolina Multi-Regional Services Facility (MRSF) became TRUE zero waste certified in late 2023, achieving an impressive 96.3% overall diversion rate.

State Farm & MRSF zero waste initiatives:
• Established an internal zero waste goal in 2022 to achieve a 90% diversion rate at select sites.
• Formalized a Zero Waste Policy based on TRUE strategies.
• Reduced the use of virgin paper through 20% minimum post-consumer recycled paper for janitorial products and 30% minimum post-consumer recycled paper for office paper.
• Reused totes for storage and transport of materials, reducing the use of cardboard.
• Created systems to repair, reuse, redistribute, and recycle electronic assets and e-waste.

The MRSF teams are committed to processes which reduce landfill waste, while exploring opportunities to reuse and recycle materials. The MRSF TRUE achievement is a testament to State Farm’s operational efficiencies, responsible use of resources, and sustainability initiatives.